1. Introduction
Please read these Terms and Conditions ("Terms") carefully before using the Infinite Wellness website or booking any online sessions. By accessing our services, you agree to comply with these Terms.
2. Service Availability
Infinite Wellness provides sessions online serving clients globally. Our service availability is subject to our scheduling capabilities and discretion.
3. Payment Terms
· Payment for online sessions must be made in full at the time of booking.
· Accepted payment methods are detailed on our booking platform or invoices.
4. Cancellation and Rescheduling Policy
· To qualify for a full refund, cancellations must be made at least 24 hours before the scheduled session.
· For cancellations less than 24 hours before the scheduled appointment or in the event of a no-show, refunds will not be granted. At our sole discretion, we may offer to reschedule your appointment.
5. Privacy and Data Protection
Infinite Wellness collects and securely stores basic personal details, including your name, email, contact number, and occasionally your postal address. Your data is confidential, protected under GDPR and UK data regulations, and will not be shared or sold.
6. Client Obligations
· Clients must provide accurate and comprehensive medical histories, including any current treatments or medications.
· Clients are responsible for obtaining medical approval if they have conditions diagnosed by healthcare professionals to ensure our services are suitable.
7. Disclaimer and Liability
· Infinite Wellness offers supportive therapies which complement, but do not replace, conventional medical treatment.
· We do not guarantee outcomes or results, as individual experiences vary.
· If clients have any medical concerns or doubts, they should consult their doctor before commencing our sessions.
8. External Links
Our website may contain links to external third-party websites. Infinite Wellness holds no responsibility or liability for content, privacy policies, or practices of these third-party sites.
9. Termination of Service
Infinite Wellness reserves the right to terminate or suspend access to services without notice if you breach these Terms or for any other reason we consider appropriate.
10. Modifications and Pricing
· Infinite Wellness reserves the right to modify these Terms at any time. Notice of significant changes will be provided.
· Prices for services listed on our website are subject to change without prior notice.
· We reserve the right to modify, discontinue, or suspend services without liability.
11. Conduct and Session Protocol
· Sessions may be terminated immediately without refund if clients display aggressive or inappropriate behaviour.
· Clients arriving more than 20 minutes late may have their session cancelled with no refund.
12. Age Requirements
· We warmly welcome both adults and children. However, for anyone under the age of 18, parental consent is required. If you have any questions or would like to discuss this further, please feel free to contact us.
13. Communication
For booking, queries, cancellations, or rescheduling, please contact us via email or through the provided communication methods on our website.
By scheduling an appointment and using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Contact Details:
help@infinite-wellness.co.uk
07356242708
Infinite Wellness, United Kingdom.